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Getting Dental Care in Mexico FAQ’s

 

Question

Does it cost more if I book through you rather than directly with a dental clinic in Mexico?

Absolutely not!  We’re here to help you find the best dental clinic for your personal needs, oversee the entire process of getting dental care in Mexico, and if needed, we’re your advocate—and our services are always free to our patients. And look at all we do for you:

  • Take all of the time needed to explain all of the ins and outs of getting your dental treatment in Mexico, including the documentation necessary and all logistics
  • Review your dental treatment needs and select one of our approved and carefully vetted clinics specifically for your individual needs
  • Provide all travel information, partner hotels, maps and directions, etc. so you can find your way around the local area
  • Follow up with you for any further treatment, questions, or needs regarding your dental care
  • And, in the unlikely event you need assistance with communications or helping you reschedule an appointment, we’re always available to be your advocate

Our referral services are always free to you because we’re compensated by the dental clinics. Just check out our testimonials!


Question

Is there a dentist that has in house payment?

Our dental offices do not offer financing options, however, you can apply for financial assistance through our financial affiliate, United Medical Care (UMC). Click here to complete the application on UMC’s secure website.


Question

Where are your dental offices in Mexico?

We have vetted and approved several dental offices on the southern border of Texas and in Cozumel. We refer our patients to the best dentist depending on their individual case needs.


Question

What if I’m coming from outside of New Mexico?

Beyond Borders Dental services people needing affordable dental care from all over the U.S. and Canada. You simply fly or drive to the location of our dental clinic; once there, all local transfers are included.


Question

What happens if there is a problem with my Mexico dental treatment? Is there a guarantee?

The Mexico dental offices in our program guarantee their dental treatment. Some of our dentists guarantee their services up to four years. If you are unhappy, or need any adjustment (which is not uncommon for dental work in the U.S. as well), they will modify or redo the work as necessary at no additional cost.

Even though you may be saving thousands, or even tens of thousands of dollars, with your dentist in Mexico, keep in mind that you may incur additional costs and time if there needs to be an adjustment.


Question

What about Crime in Mexico?

You may find that U.S. government websites mention travel advisories for Mexico. Without a doubt, precautions should be taken when visiting certain cities in Mexico. Other dental tourism and medical tourism destinations such as Tijuana are often cited as being dangerous places to be. This is a main reason that Beyond Borders Dental focuses on dental offices located in well-known, popular destinations for tourists.

For patients who prefer not to travel internationally, we have one specialized dental office in Juárez, with a highly trained group of dentists specialized in implantology. That dental clinic is in a safe part of Juárez, known as the “country club area”. In addition, we arrange for our clients to be picked up at a public location in El Paso, Texas (on the U.S. side) and transported directly to the dental clinic in Juárez for their appointment and brought back to El Paso when they’re finished. You never have to drive or be alone in Mexico.


Question

How do I pay for my dental treatment and other purchases in Mexico?

You do not need to bring large sums of money to Mexico, and in fact, it is not recommended. Your largest expense, your dental treatment in Mexico, will have been paid directly to the dental office when treatment is provided.  Be sure to bring cash or a personal check for your dental treatment. They also accept MasterCard and Visa, but check with your credit card company about any international fees.

Question

What documentation is necessary to travel to Mexico?

Crossing the border into Mexico does not require any documentation. In Juárez, the dental office has their own private drivers and cars to transport patients from El Paso to their office, which is located about ten minutes across the U.S. border. However, you do need documentation when you return back across the border into the U.S.

U.S. citizens re-entering the United States by land are required to present a valid WHIT-compliant document, which include:

  • U.S. Passports
  • U.S. Passport Cards
  • Enhanced Driver’s Licenses (a New Mexico drivers license is NOT enhanced. Currently only WA, VT, MI, MN, and NY are approved EDLs)
  • Trusted Traveler Cards (Global Entry*, NEXUS, SENTRI, or FAST)
  • Military Identification Cards (for members of the U.S. armed forces on official orders)
  • U.S. Merchant Mariner Document (for U.S. citizens on official maritime business)

*The Global Entry (GE) card is only an ENTRY document and is not used to enter Mexico.

Children: U.S. citizen children ages 15 years old and under arriving by land from Mexico may present an original or copy of his or her birth certificate (issued by the Vital Records Department in the state where he or she was born), a Consular Report of Birth Abroad, or a Naturalization Certificate. If the child is a newborn and the actual birth certificate has not arrived from the Vital Records Department, we will accept a Hospital issued birth certificate.

Please note, that while we endeavor to keep information on our site current, we suggest you visit US Customs and Borders Protection site for the most current information about travel to Mexico.


Question

What dental procedures can I get in Mexico?

Almost any dental procedure found in the U.S. can be provided by our approved dental offices in Mexico, including:

  • Dental implants
  • All-on-4 permanent dentures (non-removable)
  • Snap-on dentures (removable)
  • Porcelain, Zirconia  and E-max dental crowns
  • Laser treatment for periodontal disease
  • Root canals
  • Cosmetic veneers
  • Full restorative and cosmetic dentistry
  • Dental bridges, full and partial
  • Implant supported bridges
  • Cleanings and fillings
  • Mercury removal
  • Periodontics
  • Orthodontics
  • Dentures

For more information on each dental procedure, visit our dental services page. If you’re interested in getting a no-obligation, complementary dental treatment estimate for your individual case, click this link to send us your inquiry and we’ll get back to you.


Question

Can I save on anything else while I’m in Mexico?

Besides saving thousands by getting dental care done in Mexico, our own experience includes getting major savings on non-narcotic pharmaceutical prescriptions. However, as a precaution we recommend only purchasing medications that have been prescribed by your physician, and keep in mind that you may incur difficulties if you are buying quantities of prescriptions for others. Like any other aspect of traveling internationally, use common sense.


Question

Do I pay the dentist in Mexico for my dental work?

Yes, you will pay the dental clinic directly for your dental work you receive in during your appointment. Our dental clinics take credit cards and cash.


Question

What is your appointment cancellation policy?

If you do not cancel a scheduled appointment in a timely manner as indicated in our cancellation policies, or if you do not show up for your scheduled appointment, the amount of your deposit that is retained by us shall be deemed compensation to us for the services we provide and constitute liquidated damages. Full details are in the Appointment Cancellation Policy and in our Terms and Conditions.

Getting Dental Care in Mexico FAQ’s

 

Question

Does it cost more if I book through you rather than directly with a dental clinic in Mexico?

Absolutely not!  We’re here to help you find the best dental clinic for your personal needs, oversee the entire process of getting dental care in Mexico, and if needed, we’re your advocate—and our services are always free to our patients. And look at all we do for you:

  • Take all of the time needed to explain all of the ins and outs of getting your dental treatment in Mexico, including the documentation necessary and all logistics
  • Review your dental treatment needs and select one of our approved and carefully vetted clinics specifically for your individual needs
  • Provide all travel information, partner hotels, maps and directions, etc. so you can find your way around the local area
  • Follow up with you for any further treatment, questions, or needs regarding your dental care
  • And, in the unlikely event you need assistance with communications or helping you reschedule an appointment, we’re always available to be your advocate

Our referral services are always free to you because we’re compensated by the dental clinics. Just check out our testimonials!


Question

Is there a dentist that has in house payment?

Our dental offices do not offer financing options, however, you can apply for financial assistance through our financial affiliate, United Medical Care (UMC). Click here to complete the application on UMC’s secure website.


Question

Where are your dental offices in Mexico?

We have vetted and approved several dental offices on the southern border of Texas and in Cozumel. We refer our patients to the best dentist depending on their individual case needs.


Question

What if I’m coming from outside of New Mexico?

Beyond Borders Dental services people needing affordable dental care from all over the U.S. and Canada. You simply fly or drive to the location of our dental clinic; once there, all local transfers are included.


Question

What happens if there is a problem with my Mexico dental treatment? Is there a guarantee?

The Mexico dental offices in our program guarantee their dental treatment. Some of our dentists guarantee their services up to four years. If you are unhappy, or need any adjustment (which is not uncommon for dental work in the U.S. as well), they will modify or redo the work as necessary at no additional cost.

Even though you may be saving thousands, or even tens of thousands of dollars, with your dentist in Mexico, keep in mind that you may incur additional costs and time if there needs to be an adjustment.


Question

What about Crime in Mexico?

You may find that U.S. government websites mention travel advisories for Mexico. Without a doubt, precautions should be taken when visiting certain cities in Mexico. Other dental tourism and medical tourism destinations such as Tijuana are often cited as being dangerous places to be. This is a main reason that Beyond Borders Dental focuses on dental offices located in well-known, popular destinations for tourists.

For patients who prefer not to travel internationally, we have one specialized dental office in Juárez, with a highly trained group of dentists specialized in implantology. That dental clinic is in a safe part of Juárez, known as the “country club area”. In addition, we arrange for our clients to be picked up at a public location in El Paso, Texas (on the U.S. side) and transported directly to the dental clinic in Juárez for their appointment and brought back to El Paso when they’re finished. You never have to drive or be alone in Mexico.


Question

How do I pay for my dental treatment and other purchases in Mexico?

You do not need to bring large sums of money to Mexico, and in fact, it is not recommended. Your largest expense, your dental treatment in Mexico, will have been paid directly to the dental office when treatment is provided.  Be sure to bring cash or a personal check for your dental treatment. They also accept MasterCard and Visa, but check with your credit card company about any international fees.

Question

What documentation is necessary to travel to Mexico?

Crossing the border into Mexico does not require any documentation. In Juárez, the dental office has their own private drivers and cars to transport patients from El Paso to their office, which is located about ten minutes across the U.S. border. However, you do need documentation when you return back across the border into the U.S.

U.S. citizens re-entering the United States by land are required to present a valid WHIT-compliant document, which include:

  • U.S. Passports
  • U.S. Passport Cards
  • Enhanced Driver’s Licenses (a New Mexico drivers license is NOT enhanced. Currently only WA, VT, MI, MN, and NY are approved EDLs)
  • Trusted Traveler Cards (Global Entry*, NEXUS, SENTRI, or FAST)
  • Military Identification Cards (for members of the U.S. armed forces on official orders)
  • U.S. Merchant Mariner Document (for U.S. citizens on official maritime business)

*The Global Entry (GE) card is only an ENTRY document and is not used to enter Mexico.

Children: U.S. citizen children ages 15 years old and under arriving by land from Mexico may present an original or copy of his or her birth certificate (issued by the Vital Records Department in the state where he or she was born), a Consular Report of Birth Abroad, or a Naturalization Certificate. If the child is a newborn and the actual birth certificate has not arrived from the Vital Records Department, we will accept a Hospital issued birth certificate.

Please note, that while we endeavor to keep information on our site current, we suggest you visit US Customs and Borders Protection site for the most current information about travel to Mexico.


Question

What dental procedures can I get in Mexico?

Almost any dental procedure found in the U.S. can be provided by our approved dental offices in Mexico, including:

  • Dental implants
  • All-on-4 permanent dentures (non-removable)
  • Snap-on dentures (removable)
  • Porcelain, Zirconia  and E-max dental crowns
  • Laser treatment for periodontal disease
  • Root canals
  • Cosmetic veneers
  • Full restorative and cosmetic dentistry
  • Dental bridges, full and partial
  • Implant supported bridges
  • Cleanings and fillings
  • Mercury removal
  • Periodontics
  • Orthodontics
  • Dentures

For more information on each dental procedure, visit our dental services page. If you’re interested in getting a no-obligation, complementary dental treatment estimate for your individual case, click this link to send us your inquiry and we’ll get back to you.


Question

Can I save on anything else while I’m in Mexico?

Besides saving thousands by getting dental care done in Mexico, our own experience includes getting major savings on non-narcotic pharmaceutical prescriptions. However, as a precaution we recommend only purchasing medications that have been prescribed by your physician, and keep in mind that you may incur difficulties if you are buying quantities of prescriptions for others. Like any other aspect of traveling internationally, use common sense.


Question

Do I pay the dentist in Mexico for my dental work?

Yes, you will pay the dental clinic directly for your dental work you receive in during your appointment. Our dental clinics take credit cards and cash.


Question

What is your appointment cancellation policy?

If you do not cancel a scheduled appointment in a timely manner as indicated in our cancellation policies, or if you do not show up for your scheduled appointment, the amount of your deposit that is retained by us shall be deemed compensation to us for the services we provide and constitute liquidated damages. Full details are in the Appointment Cancellation Policy and in our Terms and Conditions.

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Santa Fe, NM 87507 Phone 1-505-738-7770 Hours Monday - Friday, 10:00 am - 5:00 pm MT
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