Privacy Policy

Last Update: February 2024

Beyond Borders Dental LLC and any present or future affiliated or related company (collectively, “Beyond Borders Dental“) recognize the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. Beyond Borders Dental may change this privacy policy from time to time, in its sole discretion, as discussed in section 7 below.

By registering an account or otherwise using any Beyond Borders Dental software or service, or visiting any Beyond Borders Dental website, application, product, software, tool, data feed, and/or service (collectively the “Services”), you are declaring that you understand and agree to the terms of this policy. Please read this policy carefully.

1. What Information Do We Collect?
   1. Personally Identifiable Information:

We may collect personally identifiable information when you specifically and knowingly provide it to us, for example, when you access our services, register an account, and provide personal information such as your e-mail address, name, phone number, year of birth, or other information. Where applicable, personally identifiable information includes “personal data” as defined in applicable law.

This Privacy Policy does not apply to the privacy practices of third parties that we do not own or control, including but not limited to Google or any other third-party websites, services, applications, or online resources to which our services may link, access, or otherwise reference (collectively “Third Party Services“ TPS) through our services. We encourage you to review the privacy policies of any TPS you access carefully.

You may have the option to register an account with us using a TPS. By authorizing us to access your TPS account, you authorize us to obtain certain information from your TPS account, which may include your name, email address, files, media, contacts, and other information stored on a TPS. We only obtain information from your TPS account that you specifically authorize and grant us permission to obtain.

Beyond Borders Dental does not consider personally identifiable information to include information that has been anonymized so that it does not allow a third party to identify a specific individual. We collect and use your personally identifiable information to provide our services, allow you to use our services and access your data and files, provide customer service, communicate with you when requested, and perform research and analysis aimed at improving our products, services, and technology.

You may always choose not to provide personally identifiable information, but certain parts of the service may not be available to you if you so choose. If you have registered an account with us, you will have agreed to provide your personally identifiable information in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our Services.

2. Sensitive Personal Data:

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our services or otherwise to us.

If you send or disclose any sensitive personal data to us when you submit content to our services, you consent to our processing and use of such sensitive personal data in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us.

3. Non-Personally-Identifiable Information:

We may collect and aggregate non-personally identifiable information, which is information that does not permit you to be identified or identifiable either by itself or in combination with other information available to a third party. This information may include information such as a website that referred you to us, your IP address, browser type and language, hardware types, geographic location, and access times and durations. We also may collect navigational information, including information about the service content or pages you view, the links you click, and other actions taken in connection with our services. We use this information to analyze usage patterns as part of making improvements to our services.

4. Cookies, Pixels and Local Storage:

We may collect information using “cookies”, which are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience when using our services.

We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits any site or application that is part of our services; and (2) third party cookies, which are served by service providers on sites or applications and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Our services use the following types of cookies for the purposes set out below:

6. Disabling Cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings, “help tools”, “edit”). Many browsers are set to accept cookies until you change your settings. If you do not accept our cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer or mobile device, and you may need to log in every time you use our services.

7. Pixel Tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on the Services to track the actions of users on our sites and applications. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about the usage of the services so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data.

8. Do Not Track Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to tracking signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com

What Do We Do With The Information That We Collect?

Except as disclosed in this privacy policy, Beyond Borders Dental does not share your personal information with any outside parties.

1. Beyond Borders Dental will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:

• to operate, maintain, and improve our services;
• to manage your account, including to communicate with you regarding your account;
• to operate and administer any promotions you participate in on any site or application;
• to respond to your comments and questions and to provide customer service;
• to send information including technical notices, updates, security alerts, and support and administrative messages;
• with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt out of receiving such information anytime: marketing emails tell you how to “opt out.” Please note that even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
• to process payments you make via our services;
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal processes, including responding to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

We may share this information with service providers who perform services on our behalf, such as providing data storage, data transmission, payment processing, information requests, displaying stored data you access, assisting us in marketing, conducting audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.

We will only retain your personally identifiable information as long as reasonably required to provide you with our services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

You may contact us anytime to opt out of (i) direct marketing communications, (ii) our collection of sensitive personal data, (iii) any new processing of your personal data that we may carry out beyond the original purpose, or (iv) the transfer of your personal data outside the EEA. Please note that your use of some of our services may be ineffective upon opt-out. You may also: (A) access the data we hold about you at any time via your account or by contacting us directly; (B) update or correct any inaccuracies in your personal data by contacting us; (C) move your data to other service providers; (D) in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data. You may contact us at info@beyondbordersdental.com anytime for any other questions you may have about your personally identifiable information and our use of it.

10. Disclosure:

As a general rule, Beyond Borders Dental will not disclose any of your personally identifiable information except under one of the following circumstances: we have your permission, including the permission granted by your acceptance of this Privacy Policy; we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena; it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data; where we need to share your information to provide the product or service you have requested; when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by Beyond Borders Dental. We may share the non-personally identifiable information that we gather, in aggregate form only, with advertisers and other partners.

Children’s Policy

The Beyond Borders Dental Terms of Service clearly provide that Users must be (i) 18 or older, or (ii) 13 and older if either (a) an emancipated minor, or (b) he/she possesses legal parental or guardian consent. Beyond Borders Dental does not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.

International Usage

The Service is owned by Beyond Borders Dental and may be accessed in the United States and abroad. For data protection purposes, Beyond Borders Dental is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. If you are located outside of the United States, please note that the information you provide to us may be transferred to the United States. By using our services, application, and/or website, you consent to such transfer. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.

How Does A User Change Or Update Information?

If you have any questions or concerns about this privacy policy or would like the personally identifiable information you provided removed from our files, please contact Beyond Borders Dental via email at info@beyondbordersdental.com.

Security and Encryption

We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our services have security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption to encode such transmissions’ information. All service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls, including firewalls, role-based access controls, and passwords. You are responsible for keeping your password secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at info@beyondbordersdental.com.

Changes to This Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated date” at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications.

If you have questions or need more information, please call or text us today at (505) 738-7770 or click this link to send us your inquiry, and we’ll get back to you.