Here’s What Reviewers are Saying about Their Treatment
If you are thinking about dental implants, then you have probably seen the pervasive television ads for ClearChoice®. With millions of dollars of promotion behind it, ClearChoice® is often mentioned to us by our clients. Who is ClearChoice® and should you consider them as an option for your dental restoration?
First, you need to understand that this company is part of a wave of corporate dentistry that is sweeping the nation. By hiring contract dentists who are employed by the company as compared to a local, individually owned practice, ClearChoice® can lower costs and increase margins. In fact, negative reviews about ClearChoice®, while often mentioning unsatisfactory treatment outcomes, are just as frequently about pressure sales tactics and aggressive treatment plans that boost their bottom line. This is one of the first differences between corporate dentistry and a practice where an individual professional is responsible for the satisfaction of his or her patients.
We may have a bias here, as we have highly trained dentists in Mexico that are very experienced and skilled at doing implants as well as the more comprehensive All-on-4 procedures, but when a company is hiring contract dentists like UPS drivers, it is not surprising that there are many negative reviews from unhappy ClearChoice® patients. For instance, TrustPilot.com, a well-recognized business review site, summed up the reviews of ClearChoice® as “poor”, with most ratings being either “poor” or “bad”. Of course, people who are unsatisfied are more likely to write a review than someone who is really happy with their treatment, and ClearChoice® has many positive reviews on their own sites, but the same results are reported numerous times on other sites. Reviewopedia.com states “Unfortunately it appears as though many people have had poor experiences, feeling as though their implants were uncomfortable and the doctors they were working with did little to address this complaint.” Pissedconsumer.com (great name, right?) logged 394 reviews of ClearChoice® and its results were similar to TrustPilot, saying that “The overall rating of the company is 2.0 (out of 5) and consumers are mostly dissatisfied.”
In keeping with the corporate appetite for bigger profits, many complaints center around sales tactics and customer service. In a variety of reviews we found, there were complaints about pressure tactics, people being rushed to make a decision or being overcharged, refused refunds on work not done, and instances of charges being submitted to a patient’s bank without their approval. As one review on TrustPilot states, “It’s all about the money.”
You might expect complaints about quality or service from a discount operation, but ClearChoice® is far from inexpensive. Reviews of ClearChoice® on RealSelf.com reflect that fully 80% of the patients that reviewed ClearChoice® said the price was “not worth it”. A full set of implants, or the All-on-4 procedure where some implants anchor an entire dental prosthetic, can cost from $40,000 to $70,000. Pissedconsumer.com reviews said of ClearChoice®, “the price level is high, according to the consumer reviews.” One reviewer said the following: “ClearChoice® Dental is expensive, you will end up paying an average fee of $35,000 per arch for a full set of All On Four with fixed implant dentures.” That’s $70,000 for a full-mouth restoration. In addition, patients complain of an extra $1,000 non-refundable fee for the evaluation. (Side note: our video consults with our implantologists are free).
There are a couple of other points to be aware of when choosing ClearChoice®. First, our research shows that ClearChoice® uses its own in-house brand of implant parts, rather than the well-respected Straumann or Nobel Biocare implant brands. That means that you can only go back to ClearChoice® for any damaged or failed implant components. The other brands are widely used by most quality-conscious dentists and can be replaced in most dental offices that do implant procedures. In addition, we find the advertising of “implants in one day” that is promoted by ClearChoice® to be misleading. First of all, if you have any bone loss over time (and most patients do), then a bone graft may be necessary first. That takes months to heal before an implant can be placed in the jaw bone. If teeth need to be extracted that has to heal as well. Even if the implants can be placed in one visit, they have to seat and bond into the jaw bone before the process can be completed and you receive your permanent teeth. So don’t expect this to be an afternoon at the beach, and voila! Your implants are done. We have found that this sets up unrealistic expectations for our patients.
To be fair, ClearChoice has offices around the country and some are bound to be better than others, and there are certainly satisfied patients, as their websites reflect. But if you get your medical advice from a TV ad without further research, it’s “Buyer Beware”. Still, it’s good to keep in mind that dental implants are an important option for people needing dental restoration. Multiple studies have shown that implants offer better overall oral health than other restorations such as dentures (see the NIH study in the National Library of Medicine “The Importance of Dental Implants”).
You can get exceptional quality dental implants, or even a full All-on-4 dental restoration, from highly skilled dental professionals without spending more than an SUV costs. This is where Beyond Borders Dental can help you. By working with a limited number of dental offices in Mexico, each having been through our comprehensive vetting process, we can refer you to excellent implantologists and professional dentists in Mexico at 50%-80% savings. That will save you tens of thousands of dollars while still getting treatment from highly qualified and experienced dentists. This is why thousands of patients look to Beyond Borders Dental every month to refer them to our excellent dentists in Mexico.
Now, this raises many questions: How can you get such incredible savings and still get high-quality dental implants? How do we qualify and approve the clinics we work with? What do you need to know about traveling to Mexico, and where to stay? Can we help with lodging and transportation? What locations are available for the approved dental offices of Beyond Borders Dental? Can you get financing for your dental treatment in Mexico? Well, you can find answers to almost all of your questions on our website, or if you give us a call at (505) 738-7770, our patient care coordinator will take all the time necessary to help you understand how you can get the dental care you need at a price you can afford. You can also fill out the quick form to inquire about your dental needs by clicking on the “Request a Quote” tab on almost any page on the website.
This is what we do every day. You will have an advocate to help you with every detail and make sure you have all of the information you need to get dental implants in Mexico, or any other treatment or dental restoration. And as we always remind our clients, we have no allegiance to any specific dental clinic. Our allegiance is to you. If you are considering dental implants or a full-mouth restoration, please speak to us and let us help you get the treatment you need from one of our highly trained dental professionals in Mexico.