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Cancellation and No-Show Agreement Form

At Beyond Borders Dental, we know that getting the dental care you need is important and we make sure that the time slot we reserve for you is committed to assure you receive your treatment.  When we reserve an appointment for you with our dentists, we block off time in our doctors’ schedule to ONLY serve you.  In addition, your dentist may be traveling from a nearby city to provide your treatment.

In order for us to continue to provide safe, affordable and quality dental care in Mexico, we have a clear cancellation/no-show policy.  To schedule your appointment a deposit of $50 for general dentistry, $100 for a specialist and full payment in advance for anesthesiologist is required.  When scheduling your appointment we will confirm the deposit necessary for your particular case.  Once your deposit is received your appointment will be confirmed.  This allows us to serve other patients in need of serious dental treatment.

Because of the substantial savings Beyond Borders Dental patients receive, appointments at our dental offices are always in demand and we want to make sure that our patients do not have to wait months for scheduling.  This is why we have a cancellation policy that our patients must comply with.  We respect and value your time and we ask that you do the same for our dentists.

Your deposit is not applied toward your treatment.  The deposit is simply to hold your space and confirm your appointment with our dentists.  When you show up for your appointment your refund will be processed within three business days and returned to your credit card.  If you do need to cancel, and do so according to our cancellation terms, your deposit will be fully refunded.

To cancel a general dentistry appointment, please give us a minimum of 72 hours.

To cancel an appointment with a specialist please give us seven days.

If you have any questions regarding our cancellation/no-show policy, please contact our office and speak with one of our patient coordinators

I have read and understand the cancellation/no-show appointment policy and agree to its terms.

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54-A Avenida Aldea, Santa Fe, NM 87507 Phone 1-505-738-7770 Hours Monday - Friday, 9:00 AM - 5:00 PM MDT
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